The flow
What happens on a call
- For a Klariqo AI call, the voice agent handles the conversation and can transfer a qualified lead to your human closer.
- For any in-scope call, AI or human-agent, Klariqo reviews it against your scorecard and produces a compliance record, which is a signed vCon.
- The record carries the transcript, a recording reference, the QA result, and sentiment, all signed so that tampering is detectable.
- You can verify any record yourself, and you can have records pushed into your own systems by webhook.
Where to go next
The evidence chain
A call from audio to verified record, end to end.
Call QA
How calls are reviewed against your rules.
Connect VICIdial
Connect Klariqo to your dialer.
Compliance export webhooks
Receive every record in your own systems.